Warranty Information

5 Year Warranty

Durasol Systems LLC. warrants its awning frames, fabric covers, motors and electronics, if so equipped, to be free from defects in materials and workmanship under normal and proper use to the original purchaser for the following duration:

The framework, awning fabric cover and sewing/seams and Somfy motor are warranted for a period of (5) five years. American Heritage™ motors are warranted for a Limited Lifetime Warranty against the normal wear and tear of a motor. Damage from wind and rain is not covered under this warranty. Wall switches and electronic accessories are warranted for a period of five (5) year, all commencing from the date of installation.

Any defects in the awning must be reported within the warranty period listed above. Under this warranty, Durasol reserves the right to repair or replace those parts which have been returned or are deemed defective. If any item is replaced due to a warranty claim, the warranty is not extended on the replaced item, but rather applies to the original warranty period.

This limited warranty does not cover defects caused by faulty installation, reinstallation, or service not performed by an Independent Durasol Dealer. Durasol is not responsible for normal wear and tear, damage caused by misuse, and acts of nature such as hurricanes, tornadoes, wind, hail, flooding, fire, snow loads, rain accumulation or vandalism.

Labor cost for the removal and reinstallation of awning parts is not covered by this warranty and is the responsibility of the owner. Any defective part must be returned to Durasol by your Local Durasol Dealer.

Durasol Systems LLC. shall not be liable for any incidental or consequential damages, loss or injury. This warranty gives you specific legal rights, but you may also have additional or other rights which may vary from state to state.